Shipping policy

📦 Postage Policy

We use DHL to provide fast, next-day delivery across the UK. Please see our delivery charges below:

Free Next Day Delivery:
Enjoy free next day delivery on all orders over £45.00 to mainland UK.

Next Day Delivery on Orders Under £45.00:
For orders under £45.00, next day delivery is available for just £5.50.

Next Day Delivery to Northern Ireland:
Next day delivery to Northern Ireland is £11.50. Alternatively, we will send your order using Royal Mail Tracked 48 at no extra charge.

Next Day Delivery to Scottish Highlands, Scottish Islands, Isle of Man & Channel Islands:
Next day delivery to these locations is £16.50. Alternatively, we will send your order using Royal Mail Tracked 48 at no extra charge.

Dispatch Time:
All orders are dispatched within 1 working day.
Orders placed after 8am will be dispatched the next working day.

Returned to sender:
If an order is returned to us due to:
An incorrect or incomplete address provided at checkout.
The item not being collected from a local delivery office within the courier’s time frame.
Refusal to accept delivery.

A£3.00 Return to Sender Fee will be charged.

Re-sending Returned Orders
If you would like the item re-sent after it has been returned to us:

A shipping fee of £5.00 will apply.
The £3.00 Return to Sender Fee will also be added.
We will send you an invoice for the total amount (£8.00) before re-shipping your order.

Refunded Orders
If you choose to receive a refund instead of having the order re-sent, the £3.00 Return to Sender Fee will be deducted from your refund amount.

Additional Notes
Shipping fees are non-refundable.
Please double-check your shipping information before confirming your order to avoid unnecessary charges.

Need Help?
If you’re unsure about your delivery zone or have any questions, feel free to contact us – we’re happy to help!

If there is a delivery delay, please contact us and we will try our best to help.